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Product Delivery Manager - 1332

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Product Delivery Manager

  • Primary Location:
    Cluj - Napoca
  • Contract Type:
    Permanent
  • Employment Basis:
    Full-Time
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Flexible benefits of your choice

Learning and development opportunities

25 days annual leave

Customized wellbeing programs

Extended health and travel insurances

Top trending technologies

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Who we are:

Betfair Romania Development is the development powerhouse behind the Paddy Power Betfair Group. We are in Cluj-Napoca since 2009, now employing over 900 highly skilled professionals who cover a wide range of tech and non-tech areas such as development, data, information security, infrastructure, product and project management, digital marketing or sports operations.

We work on delivering unrivalled products across the industry, therefore being a Center of Excellence not only amongst PPB's European offices, but also for supporting our colleagues at Sportsbet (AUS) and FanDuel (US) in creating a safe and excitement experience to our customers around the world.

At Betfair Romania Development, we know that an inclusive workplace makes for more engaged employees. As an industry leader, we continuously strive to maintain and grow a diverse and inclusive environment whilst also ensuring that we set the standards in ethical conduct and corporate responsibility.

Why Betfair?

Think Betfair. Experience Different.
It is no question that we, as a business, thrive on leveraging the power of people. We have a passion for innovation and a pace of change that creates a whirlwind of opportunities. At Betfair Romania Development, we believe in experiencing different. If you're tired of business as usual and want to create something new, you'll love it here. Quick-thinking, adaptable and disruptive, we believe the future is what you make it. Welcome to software development with a difference.

This our challenge:

• Delivering product at scale for over 5 million customers, 99,9% of transactions in less than a second
• Our systems process more than 7 million transactions every day (more than all the European stock exchanges combined)
• Deliver high transitional products, serving more than 2.5Bn calls a day
• Diverse and up to date technical landscape to explore, leverage and innovate
• The products you'll develop will comply with ambitious uptime targets: less than 50 minutes downtime expected per year
• Continuous Integration, Deployment and Testing

The team:

This is a key senior role within the Gaming Product Delivery team. A dynamic and exciting team with lots of potential for growth, you will be central to driving the product delivery, data-based insight and overall delivering fantastic customer experience.

Role Summary

As a Product Delivery Manager you will deliver high quality gaming products in close collaboration with commercial and P&L teams and base decision on customer, competitor insight and data. You will be responsible developing and leading the Paddy Power Betfair gaming products, from delivering and maintaining to optimizing them against the overall company objectives. This role will report into the Head of Product Delivery for Gaming.

The Product Delivery Manager is responsible for:

  • Owning and managing the delivery of Gaming suite of products across UK and all international territories
  • Definition and delivery of the entire product and content lifecycle
  • Extensive collaboration with suppliers and internal teams to ensure a leading end to end product contributing to the gaming growth

Key Responsibilities

  • Contributor to the product strategy, performance and planning
  • Strategic thinking and tactical execution
  • Act as a key link between Commercial, Marketing, Operations, Product, Technology and International
  • Support creation of product roadmap/backlog using key inputs:
    • Customer insight – commission, analyze, understand what our customers want from their products
    • Competitor benchmarking – be the ‘go to' person for insight on competition and what they are focused on or delivering, ensure the product is ahead of the competition where it matters
    • Revenue generation – working closely with the teams and wider product groups, to deliver a consistent stream of improvements and ideas to create incremental revenue for the product and overall Gaming
  • Generating sources of competitive advantage:
    • Internally – by developing and delivering innovative product and process improvements that will ensure we remain ahead of competitors
    • Externally – by tracking the overall market and competitive dynamics on portfolio offering across the gaming industry. Assessing opportunities for keeping us ahead of market offering
  • Optimise the customer experience through managing the products and using data to improve and optimise what is presented
  • Interfacing and supporting Marketing, Cross-Sell, and VIP teams to ensure those KPI targets can be achieved
  • Create/maintain close working relationships with development/delivery teams, program, product peers, and 3rdparty vendors
  • Manage UKGC games portfolio for the product
  • Propose, recommend and implement process improvements (e.g Agile practices) to ensure optimal quality and productivity
  • Line and task management of product owner(s)

Essential Skills & Experience

  • Deep understanding of the specifics of gaming products (integrations, backend systems, compliance, reporting, ecommerce etc.)
  • Proven track record at using data, customer insight and market analysis/benchmarking to create clear strategic and tactical product plans
  • Delivering innovative products
  • Strong ecommerce background, ideally in Gaming
  • Proven track record at delivering top quality product
  • Excellent communicator and maintains excellent working relationships
  • Analytical approach to problem solving
  • A/B testing

Desirable Skills & Experience

  • Experience of managing diverse direct and virtual teams
  • Highly numerate, able to dissect large volumes of data

What you can expect:

• 25 days of annual leave;
• Sharesave scheme;
• „Flexible Benefits” of your choice;
• Private health insurance (includes dental insurance and health assessments);
• Free parking;
• Thousands of courses online through ‘Udemy'
• Working from home options


Ways of working:

Flexible working is our way of working! We're a diverse workforce and therefore a 'one size fits all' approach isn't necessarily best. Whatever your personal needs may be, let's have a chat and see how we can accommodate them;
We thank all applicants for their interest, however only the suitable candidates will be contacted for an interview.

By submitting your application online, you agree that: your details will be used to progress your application for employment. If your application is successful, your details will be used to administer your personnel record.If your application is unsuccessful, we will retain your details for a period no longer than two years, in order to consider you for prospective Paddy Power Betfair role.


 
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Location
Cluj - Napoca
Blvd. 21 Decembrie 1989, no. 77, The Office building, Betfair Romania Development, Entrance A, 4th Floor, Cluj, Romania, 400124
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This is who we are

Betfair Romania Development is the development powerhouse behind the FTSE 100 company Flutter Entertainment, located in Cluj-Napoca, Romania, since 2009.

We’re the employer of choice for over 900 highly skilled people in a wide range of Programming Languages, Information Security & Governance, Product & Program Management and Sports Operations.

We support an agile environment where bold ideas meet online innovation as the teams deliver excellence worldwide through 7 main project streams: Gaming, Customer Management, Infrastructure, Security, Data Warehouse, Marketing, and Risk & Trading.

EXPERIENCE DIFFERENT

We’re an international family of the talented and the brave. If you’re tired of business as usual and want to create something new, you’ll love it here. Quick-thinking, adaptable and disruptive, we believe the future is what you make it. Think Betfair. Experience Different.

This is your Challenge

We are part of Flutter Entertainment, a global sports betting, gaming and entertainment provider for over thirteen million customers worldwide.

Established in 2019, Flutter merged with The Stars Group in 2020. As the parent company Flutter Entertainment now has a host of brands that sit under it including Paddy Power and Betfair (PPB), Sky Betting and Gaming, PokerStars, Full Tilt Timeform, oddchecker, Sporting Life, SportsBet, Bet Easy in Australia, FOX Bet, TVG and FanDuel in the US.

Across the globe, Flutter employs over 14,000 people across more than 40 offices and over 600 retail sites. We pride ourselves on being a responsible operator, committed to making a positive contribution to the communities we operate within.