The Role...

The CRM Executive will report into the CRM Promotions Manager - Global, Sports. The role will assist with all Sportsbook CRM and promotions for the region - content, promotional execution, communications, and results within the allocated region.

What You'll be Doing... 

• Help deliver the Sportsbook CRM Strategy for the Romania market to include all programmes such as Cross Sell, Onboarding, Welcome, Conversion, Retention, Cross Sell, Upsell, Churn Prevention and Reactivation. Work with execution teams to implement.
• Coordinate all CRM activities with all sports teams including Brand, Content, Trading, Delivery etc..
• Work with the central CRM Team to come up with global promotional activities.
• Assist on selected global CRM activities through all stages from concept to delivery.
• Assist on delivering test plans to ensure best practice communication, optimal budget spend and positive ROI on all campaigns.
• Help deliver relevant and up to date information to our growing customer base through all channels.
• Work independently to identify and deliver untapped CRM potential.
• Manage a number of key cross-business relationships.
• Assist on reporting of key metrics on betting and CRM activity.
• Strive to improve the localisation of our sports product to serve our Romanian customers.

What We're Looking For... 

Essential

• Marketing degree and/or equivalent experience in a CRM/marketing role.
• Fluent in English and Romanian.
• Passionate about Sports.
• Highly structured and the ability to deliver top quality work on multiple projects simultaneously.
• Proven ability to execute all aspects of a project from a conception to completion.
• Ability and flexibility to work well under tight deadlines.
• Collaborative team player with the ability to foster good working relationships.
• Familiarity with MS Office products with at least intermediate Excel skills.

Desirable

• Knowledge and understanding of the online gaming and Sportsbook industry in Romania
• Previous CRM Sportsbook experience in regional markets
• Proven Content and/or Localisation experience

What you can expect

• 25 days of annual leave;
• Sharesave scheme;
• „Flexible Benefits” of your choice;
• Private health insurance (includes dental insurance and health assessments);
• Thousands of courses online through ‘Udemy'
• Working from home options

Ways of working:

Flexible working is our way of working! We're a diverse workforce and therefore a 'one size fits all' approach isn't necessarily best. Whatever your personal needs may be, let's have a chat and see how we can accommodate them;
We thank all applicants for their interest, however only the suitable candidates will be contacted for an interview.

By submitting your application online, you agree that: your details will be used to progress your application for employment. If your application is successful, your details will be used to administer your personnel record.If your application is unsuccessful, we will retain your details for a period no longer than two years, in order to consider you for prospective in the company.